KaizenQ
Our story

The quality team behind KaizenQ

We are quality professionals and engineers helping supply chains move faster with fewer surprises. KaizenQ blends modern software with decades of factory experience across consumer goods, electronics, and industrial equipment.

Founded in 2021Team across 4 continentsServing 150+ brands and factories
Meet the team

From day-one startups to multinational importers, KaizenQ supports teams that care deeply about product quality. We're headquartered in Hong Kong with a distributed team across Asia, Europe, and North America. Every feature you see is shaped by conversations with inspectors, sourcing managers, and factory partners.

Quality is collaborative
We build tools that bring suppliers, buyers, and inspectors into the same conversation.
Data earns trust
Every report, dashboard, and API is designed to be auditable and reliable.
Progress over paperwork
Automation gives quality teams more time to improve the factory floor.
Always be learning
We pair deep operational experience with customer feedback to shape the roadmap.

Leadership team

Operators, engineers, and customer advocates aligned around the mission to make inspections effortless.

We're hiring
EL

Emily Lau

CEO

Former sourcing director who led quality for 300+ factories across Asia.

DO

Daniel Ortega

CTO

Full-stack engineer with a decade of experience building supply chain platforms.

SM

Sara Malik

VP of Product

Previously scaled quality programs at two unicorn marketplaces.

KW

Kenji Watanabe

Head of Customer Success

Quality consultant specialising in onboarding distributed inspector teams.

Where we operate

Hong Kong
Product & leadership
Shenzhen
Customer success & training
Lisbon
Engineering
Toronto
Solutions & partnerships

Milestones

2021
KaizenQ launches in Hong Kong with a founding team of quality engineers and software builders.
2022
First enterprise importer joins the platform and helps shape the analytics roadmap.
2023
Mobile workspace rolls out globally with offline support for inspectors in 14 countries.
2024
Supplier collaboration suite launches with corrective action tracking and audit trails.

Our commitments

Security & compliance
We follow secure development lifecycles, run quarterly penetration tests, and partner with SOC2 auditors to safeguard data.
Sustainability
Our roadmap includes emissions tracking per supplier and insights into material sourcing to help customers meet ESG goals.
Community
We host quarterly roundtables for quality leaders to share best practices and publish learnings in our resource library.

Let's build the future of inspections together

Join our team, partner with us, or share feedback on the product roadmap.

Talk to the foundersView open roles