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Quality glossary

Quality Management System (QMS)

A QMS orchestrates people, processes, and technology so products meet customer expectations reliably.

Documented standard operating procedures are the building blocks of most QMS implementations.

Core components of a QMS

Key pillars include leadership commitment, risk-based thinking, document control, training, and data-driven improvement.

Standards such as ISO 9001, IATF 16949, and GMP provide frameworks tailored to different industries.

Driving continuous improvement

A mature QMS closes the loop from customer feedback to supplier development, fueling a culture of learning.

Programmes like kaizen events translate strategy into tangible process changes.

KaizenQ as the digital QMS hub

KaizenQ unifies inspection plans, corrective actions, documents, and analytics so teams operate from the same source of truth.

APIs and integrations pull in ERP or PLM data to ensure traceability across the product lifecycle.

Key takeaways
  • A QMS aligns policies, processes, and tools around quality goals.
  • Continuous improvement keeps the system relevant as requirements evolve.
  • KaizenQ provides the workflows and data backbone for a modern QMS.

Related terms